How To Unsubscribe On Telkom

How to Unsubscribe on Telkom Using a USSD Code

If you are looking to unsubscribe from Telkom services, whether it’s a subscription to data bundles, content services, or any other value-added service, the process is straightforward and can be done using a USSD code. In this guide, we will walk you through the steps to unsubscribe from Telkom services using the relevant USSD codes.

Step-by-Step Guide to Unsubscribing on Telkom

1. Dial the USSD Code
   To unsubscribe from Telkom services, dial the USSD code *180# from your Telkom mobile device. This is the primary code used for managing your Telkom subscriptions.
2. Select the Relevant Option
   After dialing *180#, a menu will appear on your screen. The menu typically provides various options such as:

• View active subscriptions
• Unsubscribe from all services
• Manage specific services Select the option that allows you to manage your subscriptions or unsubscribe from services.

1. Unsubscribe from Specific Services
   If you wish to unsubscribe from a specific service, follow the prompts to select the service you want to unsubscribe from. Confirm your selection, and the service will be deactivated.
2. Unsubscribe from All Services
   If you prefer to unsubscribe from all active services, select the option to cancel all subscriptions. This will ensure that you are not billed for any unwanted services in the future.
3. Confirmation
   After successfully unsubscribing, you should receive a confirmation SMS from Telkom, confirming that the service(s) has been canceled.

Additional Tips

• Check Your Active Subscriptions Regularly
  It’s a good practice to regularly check your active subscriptions using the USSD code *180#. This will help you keep track of any services you might have unknowingly subscribed to.
• Customer Support
  If you encounter any issues while unsubscribing, you can contact Telkom customer support for assistance. They can guide you through the process or unsubscribe you from services directly.
• Use the Telkom App
  Besides using USSD codes, you can also manage your subscriptions via the Telkom app. The app provides a user-friendly interface to view and manage all your Telkom services.

Unsubscribing from Telkom services is a simple process when using the appropriate USSD code. By following the steps outlined above, you can quickly and easily cancel any unwanted services. For more detailed information about USSD codes and how they can help you manage your mobile services, visit USSDCode.

For further assistance and in-depth guides, you may also visit the official Telkom website, where you can find more resources and support.