FBE

Understanding the FBE USSD Code

The FBE (Free Basic Electricity) USSD code is a convenient way for South African households to access their monthly free electricity units provided by the government. This system is designed to assist low-income households by ensuring they receive a basic amount of electricity at no cost. In this article, we’ll explore what the FBE USSD code is, how to use it, and why it’s an essential tool for many South Africans.

What is the FBE USSD Code?

The FBE USSD code is a simple code that allows eligible households to claim their free basic electricity units directly from their mobile phones. This service is part of the government’s initiative to support low-income families by providing a set amount of electricity for free each month.

How to Use the FBE USSD Code

Using the FBE USSD code is straightforward. Here’s a step-by-step guide:

1. Dial the USSD Code: From your mobile phone, dial the designated FBE USSD code provided by your electricity supplier. This code is typically short and easy to remember.
2. Follow the Prompts: After dialing the code, you will receive prompts on your screen. Follow these prompts to enter your meter number and other necessary details.
3. Receive Your Free Units: Once you’ve completed the steps, your free electricity units will be credited to your meter.

For example, Eskom customers can dial 120837# to access their free units.

Why the FBE USSD Code is Important

The FBE USSD code is crucial for several reasons:

• Accessibility: It provides a simple and accessible way for households to claim their free electricity, especially for those without internet access.
• Convenience: With just a few taps on a mobile phone, users can quickly claim their free electricity without visiting any physical location.
• Support for Low-Income Households: The system is designed to alleviate the financial burden on low-income families, ensuring they have access to essential electricity.

Frequently Asked Questions

Who is eligible for Free Basic Electricity?
Eligibility for FBE is typically based on the household’s income level and whether they fall under the indigent register of the local municipality. You can check your eligibility by contacting your local electricity supplier or municipality.

What happens if I don’t use my free units?
If you don’t claim your free units within the allocated month, they may expire, depending on the policy of your electricity provider. It’s important to claim your units every month to ensure you don’t miss out on the benefit.

Can I claim FBE for multiple properties?
No, FBE is only available for one property per registered household.

The FBE USSD code is a vital resource for many South Africans, ensuring that even the most vulnerable have access to electricity. By using this simple code, eligible households can easily claim their free basic electricity each month, helping them manage their energy needs effectively.

For more information on USSD codes, visit USSD Code.

For additional details on Free Basic Electricity, you can refer to Eskom’s official FBE page which offers further guidance on the program and eligibility criteria.