USSD Code

How-to guide

SASSA USSD Code

  • Primary code *134*7737#

Quick answer: There is an official government source that has listed *134*7737# as a SASSA USSD route for the Social Relief of Distress application process, but the safest current route for checking SRD status is the official SRD website. SASSA’s official SRD status page asks for the applicant’s South African ID number and the cellphone number used to submit the application. Use any SASSA USSD code only after checking it against an official SASSA or government source, and never trust codes shared only through WhatsApp, Facebook, TikTok, SMS, or unofficial websites. (Government of South Africa)

Last checked: 26 June 2026

For broader public-service options, see public service USSD codes. For SRD-specific help, see SRD status check.

Current Verified Status

The verified position is simple: *134*7737# has appeared in official government SRD guidance, but users should not assume that every “SASSA status USSD code” online is current or official. Government guidance lists the USSD code under Social Relief Grant access options, while SASSA’s official SRD website provides the clearer current online routes for applying, checking status, updating banking details, changing mobile details, e-KYC, and appeals. (Government of South Africa)

This page can help you confirm the safest route for a SASSA USSD code, understand what information you may need, and avoid fake SASSA messages. It cannot approve a grant, change your details, reverse a declined application, or confirm a payment date for you.

If you are looking for a SASSA status USSD code, use caution. The official SRD status page is a safer status-check option because it is hosted on the SASSA SRD domain and asks for the applicant’s ID number and the phone number used for the application. (SASSA)

For ordinary social grants, SASSA’s Services Portal is the official online route for services such as grant information, online applications, registration, supporting documents, application status, and contact support. (SASSA Services Portal)

How to Use the Service

Before using a SASSA USSD code, first confirm the code on an official SASSA or government page. Do not enter your ID number, phone number, banking details, PIN, OTP, card CVV, or online banking password into a code or link that you found through a forwarded message or unknown website.

If you are using the officially listed SRD USSD route, follow this safer process:

  1. Open your phone dialler.
  2. Dial *134*7737# only if you have confirmed that it is still shown by an official source.
  3. Read the first screen carefully before entering any personal information.
  4. Continue only if the menu clearly identifies the SASSA or SRD service you expected.
  5. Enter only the details requested for the grant journey, such as your ID number or cellphone number, if the menu is clearly official.
  6. Keep any confirmation message, reference number, or SMS response.
  7. Stop immediately if the menu asks for a bank card PIN, card CVV, online banking password, OTP, payment, or “activation fee”.
  8. If the USSD session fails, times out, or looks suspicious, exit and use the official SRD website, SASSA Services Portal, or SASSA contact number instead.

Do not keep trying different codes from search results. A fake SASSA code can be used to collect personal details or push you into a scam payment flow.

Documents, Eligibility, or Reference Numbers Needed

The information you need depends on whether you are checking SRD, applying for a social grant, or following up on an existing application.

For an SRD status check, prepare:

The official SRD status page asks for the applicant’s South African ID number and the phone number used to submit the application. (SASSA)

For SASSA Services Portal registration, prepare:

SASSA’s Services Portal FAQ says registration requires a cellphone for verification and an email address for notifications, and that an OTP is sent to the cellphone number provided during registration. (SASSA Services Portal)

For standard social grants, the required documents may differ by grant type. SASSA’s online grant information covers grants such as the Older Persons Grant, Child Support Grant, Foster Child Grant, Disability Grant, Care Dependency Grant, Grant-in-Aid, and War Veterans Grant. Use the official grant information page or SASSA contact route to confirm the exact requirements before applying. (SASSA Services Portal)

Official Alternatives if USSD Is Not Available

If the SASSA USSD code does not work, use an official route instead of trying random alternatives.

For SRD, use the official SRD website. It provides online access to SRD application, status, banking details, mobile number update, e-KYC, and appeal-related services. (SASSA)

For ordinary social grants, use the SASSA Services Portal. The portal includes online services, grant information, contact details, FAQs, and downloadable forms. (SASSA Services Portal)

You can also contact SASSA directly. SASSA’s Services Portal lists 0800 60 10 11 and 012 400 2322 as head office contact numbers. It also says the toll-free number can help with pay-out dates, qualifying rules, district office addresses and contact numbers, application help, and fraud or corruption reporting. (SASSA Services Portal)

For related help, use these guides:

Public-Service Safety and Scam Warnings

SASSA scams often use urgency. A fake message may say your grant is blocked, your status must be verified immediately, your banking details must be updated, or your payment will be cancelled unless you follow a link.

Do not continue if a message, code, or menu asks for:

Official government guidance says SASSA applications are free, warns applicants not to buy application forms, cautions applicants not to provide banking details to anyone, and says beneficiaries and applicants should never give their PIN or card CVV to anyone, not even SASSA. (Government of South Africa)

SASSA’s contact page also says suspected fraudulent or corrupt activities relating to social grants can be reported through SASSA’s grants and fraud hotline on 0800 60 10 11. (SASSA Services Portal)

If you receive a suspicious SASSA message, do not click the link and do not reply with personal information. Confirm the route through SASSA’s official website, SRD website, Services Portal, or call centre. For scam-specific help, see fake SASSA status check.

SASSA USSD vs Online Status Check

A SASSA USSD code can be useful when you do not have mobile data, but it is also easier for scammers to copy, rename, or misrepresent. That is why the first step is always verification.

The online SRD status check is usually safer for SRD users because it is on the official SASSA SRD domain and asks for the same core details: the applicant’s ID number and the cellphone number used to submit the application. (SASSA)

Use the SRD website when you need to:

Use the SASSA Services Portal when you need to:

Use the SASSA contact number when:

FAQs

Is there an official SASSA USSD code?

Yes, official government guidance has listed *134*7737# as a USSD route for Social Relief Grant access. However, you should still verify the code before using it because SASSA routes and menus can change. (Government of South Africa)

Is there a SASSA status USSD code?

Do not rely on an unverified “SASSA status USSD code” from a third-party website or social media post. For SRD status, the safer official route is the SRD status page, which asks for the applicant’s South African ID number and the cellphone number used to submit the application. (SASSA)

Is the SASSA USSD service free to use?

SASSA applications are free, and official government guidance warns users not to pay for application forms. Mobile network or phone usage costs may still apply depending on the channel you use, so check your network prompts and airtime balance if you are unsure. (Government of South Africa)

What should I do if the SASSA USSD option does not work?

Stop and use an official alternative. For SRD, use the official SRD website. For standard grants, use the SASSA Services Portal. You can also contact SASSA through the official contact number listed on the SASSA Services Portal. (SASSA)

What information should I never share when checking a SASSA code?

Never share your PIN, card CVV, OTP, online banking password, or banking login details. Official government guidance says applicants and beneficiaries should never give their PIN or CVV to anyone, not even SASSA. (Government of South Africa)

How can I tell whether a SASSA USSD code message is fake?

Treat it as suspicious if it comes from an unknown number, promises instant approval, asks for payment, sends you to a strange link, asks for your bank card PIN or OTP, or pressures you to act immediately. Confirm the code through an official SASSA or government source before entering any personal details.

Where should I confirm the latest SASSA details?

Confirm the latest details through the official SASSA website, the SASSA SRD website, the SASSA Services Portal, or the official SASSA contact number. Use SASSA contact number if you need help finding the safest support route.

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