Last checked: 26 June 2026
The Nedbank cardless withdrawal limit depends on the type of transaction, your Nedbank profile limit, and whether the money is being sent to a cellphone number, withdrawn at a Nedbank ATM, or withdrawn at a participating retail store. Nedbank’s current cardless withdrawal service lets a Nedbank client send money to a South African cellphone number from the Money app, Online Banking, or Cellphone Banking on *120*001#. The recipient receives voucher details by SMS and can withdraw the cash without a bank card. (Nedbank)
The most important published limit to check is the daily Send money limit. Nedbank’s FAQ says the default Send money limit is R2,500, but you can send up to R5,000 a day. It also says a R4,000 limit applies to MobiMoney accountholders who have not completed the FICA process. (Nedbank)
For the exact USSD send-money steps, use the Nedbank send money USSD code guide.
Quick Answer and Code/Menu Path
| Need | Nedbank option to check | What to know before confirming |
|---|---|---|
| Send money from a Nedbank account | Money app, Online Banking, or *120*001#Cellphone Banking | Confirm the recipient cellphone number, amount, fee, and limit before you pay. |
| Withdraw without a card | Nedbank ATM or participating retail store | The receiver needs the correct voucher number and PIN. |
| Check Send money limit | Money app, Online Banking, branch, or Nedbank support | Nedbank publishes a default limit of R2,500 and a daily limit of up to R5,000. (Nedbank) |
| Retrieve lost voucher details | Nedbank says MobiMoney users can dial *120*002#, select Help, then Get cash voucher | Use only the official menu and never share the PIN with another person. (Nedbank) |
| Get help | Nedbank Contact Centre | Nedbank lists 0800 555 111 for cardless withdrawal help. (Nedbank) |
Nedbank says Cellphone Banking uses USSD and is accessed by dialling *120*001# from the cellphone number linked to your Nedbank account. It also says you need airtime to use the service, and that the mobile network provider charges airtime for the USSD session. (Nedbank)
Use this page to understand the limit and safety checks. Use Nedbank send money USSD code when you need the step-by-step menu path.
How to Send Money or Withdraw Cash
Nedbank cardless withdrawal has two sides: the sender creates the voucher, and the receiver withdraws the money. The sender must check the amount and cellphone number before authorising the transaction. The receiver must keep the voucher number and PIN private until the cash is withdrawn.
Sending from the Nedbank Money app
To send money from the Money app, log in, go to Transact, choose Pay, select Send money, enter the amount, choose the account to send from, check the reference, and confirm the payment. Nedbank says it will send the recipient an SMS with the cash voucher PIN code. (Nedbank)
This option is useful when you want to see recent Send money payments, resend voucher details, or cancel an unredeemed voucher. Do not confirm until the recipient’s cellphone number and the amount are correct.
Sending from Online Banking
To send from Online Banking, log in, go to Pay, choose Single payment, enter the recipient’s details, choose to pay to a cellphone number, and follow the prompts. Nedbank says the recipient will receive an SMS containing the cash voucher PIN code. (Nedbank)
Online Banking may be easier than USSD if you want more screen space to check the details before confirming.
Sending by USSD
To use USSD, dial *120*001# from the cellphone linked to your Nedbank profile, log in, choose the Send money option, and follow the prompts. Nedbank notes that screen options may differ depending on your profile. (Nedbank)
Use USSD carefully because sessions can time out. Nedbank says Cellphone Banking sessions are set by mobile network providers and normally range from two to three minutes. (Nedbank) If the menu times out after you confirm, check your transaction history before trying again.
Withdrawing at a Nedbank ATM
At a Nedbank ATM, the receiver should choose the cardless transaction or cardless withdrawal option, enter the voucher number, enter the PIN sent by SMS, and withdraw the cash. Nedbank says the full voucher amount must be withdrawn, so the receiver should not expect to take only part of the voucher value. (Nedbank)
Withdrawing at a retail store
Nedbank says money sent to a cellphone number can be withdrawn at a Nedbank ATM or at listed retail partners, including Checkers, Shoprite, Usave, OK Foods, OK Furniture, Pick n Pay, Boxer, OTT outlets, and Kazang outlets. (Nedbank)
At the till, the receiver should ask for a Nedbank cardless withdrawal, give the voucher number, and enter the PIN sent by SMS. (Nedbank) The receiver should not read the PIN aloud or send it to anyone on WhatsApp.
Fees, Limits, Expiry, and Reversal Notes
Nedbank Send-iMali limits
Many users search for Nedbank Send-iMali limits, but Nedbank’s current consumer pages describe the service as Send money and cardless withdrawals. The limit to check first is the amount you can send from your profile.
Nedbank’s FAQ says:
| Limit question | Current Nedbank guidance |
|---|---|
| Default Send money limit | R2,500 |
| Maximum daily Send money limit | Up to R5,000 a day |
| MobiMoney uncompleted-FICA limit | R4,000 |
| Multiple sends in one day | Allowed, as long as the total stays within the R5,000 daily limit |
These figures are published in Nedbank’s cardless withdrawal FAQ and should still be checked on-screen before you confirm a transaction, because your own profile limit may differ. (Nedbank)
Nedbank cardless cash maximum
For withdrawals, Nedbank says you can withdraw up to R5,000 at most Nedbank ATMs. It also says there is no limit on the number of withdrawals per day in the FAQ context, but every voucher must be withdrawn in full. (Nedbank)
This means the receiver should check the voucher amount before going to the ATM or store. If the voucher is for R1,000, the receiver should expect to withdraw R1,000, not R200 now and R800 later.
Fees and airtime
Nedbank says fees differ depending on the account from which the money is sent and refers users to the latest pricing guide for current fees. It also says fees apply to withdrawal, so the sender should check the cost shown on Nedbank’s screen before authorising the transaction. (Nedbank)
If you use USSD, also allow for airtime. Nedbank’s Cellphone Banking FAQ says Nedbank does not charge a fee for Cellphone Banking itself, but the mobile network provider charges airtime for the session. (Nedbank)
Expiry
Nedbank says a cardless withdrawal voucher is valid for 30 days. If the voucher expires, the money is returned to the sender. (Nedbank)
Do not leave the voucher until the last day. If the receiver cannot withdraw, check the voucher status, resend the details from the Money app if available, or contact Nedbank before the expiry period runs out.
Cancellation and reversal
If the voucher has not been used, Nedbank says you can call 0800 555 111 to cancel it and arrange a refund. Nedbank also says Money app users can cancel from recent Send money payments by checking that the status is Unredeemed and selecting Cancel Send money. (Nedbank)
Nedbank’s cardless withdrawal terms say cancellation is possible before the recipient withdraws the money, but the original transaction fee is not refunded and Nedbank may charge a cancellation or reversal fee. The terms also say the payment cannot be cancelled if the recipient has withdrawn the money or if the money has been paid into a MobiMoney account under the rules described in those terms. (Nedbank)
Safety Checks Before You Confirm
A Nedbank cardless withdrawal is only safe if the sender and receiver protect the voucher details and use official Nedbank channels. Stop the transaction if you feel rushed, confused, or pressured.
Before confirming, check:
| Safety check | Why it matters |
|---|---|
| Recipient cellphone number | Nedbank says it will not transfer the money to a new cellphone number if the recipient’s number changes or if the sender enters it incorrectly. (Nedbank) |
| Amount | A wrong amount can be difficult or impossible to recover after withdrawal. |
| Fee | Fees can differ by account and may change. |
| Voucher status | Only an unredeemed voucher can be cancelled through the normal route. |
| Expiry date | Nedbank says the voucher is valid for 30 days. |
| Voucher secrecy | Anyone with the correct voucher details may try to withdraw the cash. |
| Fraud pressure | Do not share your Nedbank ID, password, PIN, card details, OTP, or voucher PIN with someone who calls or messages you. |
Nedbank warns that it will never ask for your Nedbank ID username, password, card details, PIN, or to transfer money. It also says suspected fraud should be reported on 0800 110 929. (Nedbank)
Check network/account status
If the USSD code does not open, check that you are using the cellphone number linked to your Nedbank account. Nedbank says only the primary cellphone number linked to the account is allowed for Cellphone Banking. (Nedbank)
Also check airtime, signal, and whether the USSD session timed out. If the transaction may already have gone through, do not send again until you have checked your Money app, Online Banking, SMS messages, or Nedbank support.
Retry safely
If a Send money attempt fails, first check whether money left your account or whether a voucher was created. If a voucher exists but the receiver did not get the SMS, Nedbank says voucher details can be resent or retrieved through official routes, including *120*001# for Cellphone Banking or *120*002# for MobiMoney in the context shown on Nedbank’s page. (Nedbank)
Retry only after you know the first attempt did not create an active voucher.
Escalation route
Escalate quickly if you sent money to the wrong cellphone number, the receiver cannot withdraw, the voucher has expired, or you suspect fraud.
If the voucher has not been used, Nedbank says it can help cancel the voucher and arrange a refund, although the refund may take 24 to 48 hours to show in the account. (Nedbank) If the voucher has already been redeemed, recovery is much harder and may not be possible through the normal cancellation route.
Official support route
For cardless withdrawal and Send money help, use Nedbank’s official Contact Centre number: 0800 555 111. (Nedbank)
For suspected fraud, use Nedbank’s fraud number: 0800 110 929. (Nedbank)
Related Bank and Wallet Guides
Use these related guides when the next step is not covered by this Nedbank cardless withdrawal limit page:
- Nedbank send money USSD code — use this for the Nedbank USSD menu path and sending steps.
- Send money USSD code South Africa — compare send-money USSD options across South African providers.
- Capitec Send Cash USSD code — check a common alternative cardless cash option.
FAQs
What should users check before using Nedbank cardless withdrawal limit?
Check the recipient cellphone number, amount, fee, your available limit, the voucher expiry period, and the withdrawal method before confirming. Nedbank’s terms say the sender must make sure there is enough money in the account and that the recipient cellphone number is correct before confirming payment. (Nedbank)
Can Nedbank cardless withdrawal limit be cancelled or reversed?
A cardless withdrawal can usually be cancelled only if the voucher has not been redeemed. Nedbank says Money app users can cancel an unredeemed Send money transaction from recent Send money payments, and its terms say cancellation is possible before withdrawal in the circumstances described in the terms. (Nedbank)
What happens if a voucher or withdrawal code expires?
Nedbank says the voucher is valid for 30 days. If it expires before the receiver withdraws the money, the money is returned to the sender. (Nedbank)
Are there fees or limits for Nedbank cardless withdrawal limit?
Yes. Nedbank says fees differ depending on the account used, and fees apply to withdrawal. Nedbank’s FAQ also says the default Send money limit is R2,500, the daily limit can be up to R5,000, and a R4,000 limit applies to MobiMoney accountholders who have not completed FICA. (Nedbank)
What should users do if Nedbank cardless withdrawal limit is not working?
Check whether the voucher was created, whether the receiver has the correct voucher number and PIN, whether the voucher has expired, whether the ATM or store supports Nedbank cardless withdrawal, and whether the full voucher amount is being withdrawn. If the status is unclear, contact Nedbank on 0800 555 111 before trying again. (Nedbank)
Is Nedbank cardless withdrawal limit safe?
It can be safe when you use official Nedbank channels, confirm the details yourself, and keep voucher information private. It becomes risky when someone asks for your PIN, OTP, banking password, card details, Nedbank ID, or voucher PIN. Nedbank says it will never ask for your Nedbank ID username, password, card details, PIN, or to transfer money. (Nedbank)