Last checked: 25 June 2026
The Nedbank send money USSD code is *120*001#. Use it from the cellphone number linked to your Nedbank Cellphone Banking profile, log in, choose Send money, and follow the prompts on screen. Nedbank notes that screen options can differ depending on your profile, so follow the wording shown on your phone instead of forcing a menu number that does not match. (Nedbank)
| Task | Code or channel | What to choose | Important note |
|---|---|---|---|
| Send money from Nedbank Cellphone Banking | *120*001# | Log in, then choose Send money | Check the recipient’s cellphone number and amount before confirming. |
| Pay a cellphone-number recipient from Cellphone Banking | *120*001# | Select 1, log in, select 2 to pay a recipient, choose the account, recipient, amount, then confirm | Menu numbers may vary by profile, so use the visible on-screen wording. (Nedbank) |
| Retrieve a missing voucher | *120*002# | Select Help, then Get cash voucher | Use this if the voucher SMS was lost or deleted. (Nedbank) |
| Resend voucher details | *120*001#or *120*002# | Follow the resend voucher prompts | Nedbank lists both Cellphone Banking and MobiMoney routes for resending voucher details. (Nedbank) |
| Wrong cellphone number | Nedbank support or Money app | Cancel only if the voucher has not been used | Nedbank says you can call 0800 555 111 if the unused voucher was sent to the wrong number. (Nedbank) |
Quick Answer and Code/Menu Path
Use *120*001# when you need the Nedbank send money USSD code for Cellphone Banking. Nedbank’s own Cellphone Banking guide says the service uses USSD and is accessed by dialling *120*001# from your cellphone. It also says you must dial from your primary cellphone number linked to your Nedbank account. (Nedbank)
For a simple send-money flow, dial *120*001#, enter your login details, choose Send money, and follow the prompts. Nedbank says the recipient will receive an SMS containing their cash voucher PIN code. (Nedbank)
For the more detailed cellphone-number payment route, Nedbank’s help centre gives this USSD sequence: dial *120*001#, select 1, log in with your profile number and four-digit PIN, select 2 to pay a recipient, choose the account to pay from, choose the recipient, enter the amount, and select 1 to confirm. (Nedbank)
Before you confirm anything, check three things: the recipient’s cellphone number, the amount, and the account you are paying from. A send-money transaction is not something to rush through, because a wrong number can be difficult or impossible to recover once the voucher is used.
How to Send Money or Withdraw Cash
Requirements
To use Nedbank Cellphone Banking by USSD, you need to be an existing Nedbank client and dial from the primary cellphone number linked to your Nedbank account. Nedbank says you also need airtime, because Cellphone Banking uses USSD and does not work without airtime. (Nedbank)
Nedbank’s cardless withdrawal FAQ says Send money and cardless withdrawals allow Nedbank clients to send money to someone’s cellphone number, even if the recipient does not have a Nedbank account. The recipient must have an active South African cellphone number. (Nedbank)
Step-by-step process
Dial *120*001# from your linked cellphone number.
Log in using your Nedbank Cellphone Banking details.
Choose Send money or follow the payment-to-cellphone-number option shown on your screen.
Select the account you want to pay from.
Choose or enter the recipient’s cellphone number.
Enter the amount you want to send.
Review the transaction details carefully.
Confirm only when the amount and cellphone number are correct.
After confirmation, Nedbank sends the recipient an SMS with voucher details. Nedbank’s FAQ says recipients receive a 10-digit voucher number and a four-digit PIN that they can use to withdraw the money at a Nedbank ATM or participating retail store. (Nedbank)
What the receiver should do
The receiver should wait for the official SMS with the voucher number and PIN. They should not ask the sender to share banking login details, card details, OTPs, or Nedbank passwords. The voucher details are for withdrawing the cash only.
Once the SMS arrives, the receiver can withdraw the money at a Nedbank ATM or participating retailer. Nedbank says the money can be withdrawn immediately after the SMS notification is received. (Nedbank)
If the SMS is missing, deleted, or not arriving, use the voucher retrieval route instead of guessing. Nedbank says lost voucher details can be retrieved by dialling *120*002#, selecting Help, then selecting Get cash voucher. (Nedbank)
For a dedicated guide, use retrieve cash voucher USSD code or Nedbank MobiMoney voucher code.
Fees, Limits, Expiry, and Reversal Notes
Nedbank fees and limits can change, so check the current Nedbank pricing guide before publishing any fixed fee amount. Nedbank’s cardless withdrawal FAQ says fees differ depending on the account used to send the money and points users to the latest pricing guide. (Nedbank)
| Item | Nedbank information to check before confirming |
|---|---|
| Cellphone Banking access | Nedbank says Cellphone Banking itself does not use data, but you need airtime and your mobile network provider charges airtime for USSD time. (Nedbank) |
| Send-money fee | Fees apply and can differ by account type, so check Nedbank’s current pricing guide before relying on a fee amount. (Nedbank) |
| Default send limit | Nedbank’s FAQ says the default limit is R2,500. (Nedbank) |
| Daily send limit | Nedbank says you can send up to R5,000 a day, and you can send multiple times as long as you stay within the daily limit. (Nedbank) |
| MobiMoney FICA limit | Nedbank says a R4,000 limit applies to MobiMoney accountholders who have not completed the FICA process. (Nedbank) |
| Voucher expiry | Nedbank says a voucher is valid for 30 days only, and the money is returned to the sender if the voucher expires. (Nedbank) |
| ATM withdrawal limit | Nedbank says users can withdraw up to R5,000 at most Nedbank ATMs. (Nedbank) |
| Partial withdrawals | Nedbank’s terms say the recipient must withdraw the full amount because partial withdrawals are not allowed. (Nedbank) |
| Wrong-number cancellation | Nedbank says an unused voucher may be cancelled by calling 0800 555 111, and the refund may take 24 to 48 hours to show in your account. (Nedbank) |
A reversal is not guaranteed. Nedbank’s terms say a payment can be cancelled and reversed before withdrawal only if the recipient does not have or open a Nedbank MobiMoney account. The same terms say the payment cannot be cancelled if the recipient has or opens a MobiMoney account at the relevant time, or if the recipient has already withdrawn the money. (Nedbank)
If you need a limit-specific page, use Nedbank cardless withdrawal limit. If the voucher has expired, failed, or already been redeemed, use Nedbank voucher expired.
Safety Checks Before You Confirm
The most important safety check is the recipient’s cellphone number. Nedbank warns that if a cash-to-phone payment is sent to the wrong number and the receiver withdraws it, you may lose the money, and the sender is responsible for checking the recipient’s number before approving the transaction. (Nedbank)
Do not confirm the Nedbank send money USSD code transaction if:
The cellphone number is not exactly correct.
The amount is higher than expected.
The recipient is pressuring you to act quickly.
Someone says they need your OTP, PIN, password, card details, or voucher code to “release” the money.
The USSD menu looks different from what you normally see.
You are being told to send money to a “safe account”.
You received a suspicious link and then a banking prompt appeared.
Never share your Nedbank PIN, OTP, banking password, full card number, CVV, or voucher code with another person. A real bank process should not require you to give those details to a stranger, a buyer, a seller, or someone pretending to be support.
If you are unsure, exit the USSD session and contact Nedbank through official support. Do not keep retrying a transaction while you are confused, rushed, or under pressure.
Troubleshooting Nedbank Send Money USSD Code
If *120*001# is not working, first check that you are dialling from the correct SIM. Nedbank says Cellphone Banking is available only from the primary cellphone number linked to your Nedbank account. (Nedbank)
If the session starts but times out, try again when your signal is stronger. Nedbank says the mobile network provider sets USSD session time limits, which normally range between two and three minutes. (Nedbank)
If the code fails because you have no airtime, Nedbank says you need airtime to use Cellphone Banking and can dial *130*001# to buy more. (Nedbank)
If you are outside South Africa, the USSD service may not work. Nedbank says Cellphone Banking is restricted by mobile network providers and is available in South Africa only. (Nedbank)
If the receiver cannot withdraw, check whether:
The voucher number and PIN were entered correctly.
The voucher has expired.
The voucher has already been redeemed.
The sender cancelled the voucher.
The receiver is using a supported Nedbank ATM or participating retailer.
The receiver is trying to withdraw only part of the voucher amount.
Nedbank’s terms say the recipient must withdraw the full amount because partial withdrawals are not allowed. (Nedbank)
If the voucher SMS was deleted before expiry, Nedbank’s terms say the recipient can dial *120*001# to retrieve the original voucher and PIN. Nedbank’s FAQ also gives the *120*002# > Help > Get cash voucher route for retrieving lost voucher details. (Nedbank)
Related Bank and Wallet Guides
Use send money USSD code South Africa if you want to compare Nedbank with other bank and wallet send-money options.
Use retrieve cash voucher USSD code if your main problem is a missing, deleted, or delayed voucher SMS.
Use Nedbank MobiMoney voucher code if you need Nedbank-specific voucher retrieval steps.
Use Nedbank cardless withdrawal limit if you need the latest Nedbank send-money, ATM, or voucher limit details.
Use Nedbank voucher expired if the voucher expired, the receiver cannot withdraw, or the transaction status is unclear.
FAQs
What should users check before using Nedbank send money USSD code?
Before using *120*001#, check that you are dialling from your linked cellphone number, that you have airtime, that the recipient’s cellphone number is correct, and that the amount is correct. Nedbank says Cellphone Banking works from the primary cellphone number linked to your Nedbank account, and it requires airtime. (Nedbank)
Can Nedbank send money USSD code be cancelled or reversed?
It can sometimes be cancelled, but only if the voucher is still eligible. Nedbank says you can call 0800 555 111 if the voucher has not been used and you sent money to the wrong cellphone number. Nedbank’s terms also say cancellation is not available if the recipient has or opens a MobiMoney account at the relevant time, or if the money has already been withdrawn. (Nedbank)
What happens if a Nedbank voucher or withdrawal code expires?
Nedbank says the voucher is valid for 30 days only. If the voucher expires, the money is returned to the sender. (Nedbank)
Are there fees or limits for Nedbank send money USSD code?
Yes. Nedbank says fees differ depending on the account used, so users should check the latest pricing guide. Nedbank’s FAQ lists a default limit of R2,500, a daily send limit of up to R5,000, and a R4,000 limit for MobiMoney accountholders who have not completed FICA. (Nedbank)
What should users do if Nedbank send money USSD code is not working?
Check that you are using the linked SIM, that you have airtime, that you are in South Africa, and that the USSD session has not timed out. If the problem continues, stop retrying the transaction and contact Nedbank through official support. Nedbank lists 0800 555 111 as the contact number for cardless-withdrawal help. (Nedbank)