Quick Answer
Last Verified: July 2026
There is no single universal USSD code owned directly by Blu Voucher for redeeming or purchasing vouchers across all platforms. Because Blu Voucher is a 16-digit prepaid payment voucher issued by Blue Label Telecoms, redemption via USSD depends entirely on the specific service provider, partner, or mobile network you are topping up.
For example, on supported mobile virtual network operators (MVNOs) like Afrihost AirMobile, you dial *135# (or *135*1#), select the Blu Voucher option, and enter your 16-digit PIN. Other networks, like MegsApp, use *136#. If you are looking to manage broader account services or other merchant codes, check our guides for Payment USSD Codes, Foneyam USSD Code, or Mukuru USSD Code.
What the Service Is and Who Can Use It
Blu Voucher is a secure 16-digit prepaid voucher system in South Africa that allows users to deposit funds, top up accounts, or pay for goods and services online without needing a bank card.
- Target Users: Anyone with or without a bank account who purchases a physical or digital Blu Voucher from a participating retailer (such as Pick n Pay, Spar, petrol stations, or spaza shops) or digital banking app.
- Prerequisites: A valid 16-digit Blu Voucher PIN and an active SIM card/account with a participating redemption partner (e.g., betting platforms, digital service providers, or mobile networks).
- Service Scope: USSD redemption is restricted to redemption partners that support USSD top-ups. Most web-based merchants require redeeming directly on their official app or website rather than via dial codes.
How to Access the Service
Before You Start
- Locate Your 16-Digit PIN: Keep your retail slip, SMS, or digital receipt ready.
- Verify Your Service Provider Code: Ensure your specific service provider or network operator supports USSD voucher redemption (e.g., Afrihost AirMobile uses
*135#, MegsApp uses*136#). - Use the Correct Mobile Device: Use the active SIM card associated with the account or service you wish to top up.
Verified Step-by-Step Process
Below is the standard process for redeeming a Blu Voucher on a supported USSD platform (example using Afrihost AirMobile / standard USSD provider):
- Open the phone dialler on your mobile handset.
- Dial the partner network’s USSD string (e.g.,
*135*1#or*136#) and press Call. - Select the option for Top-Up / Recharge or Redeem Voucher from the main menu.
- Choose Blu Voucher as your payment/top-up method.
- Carefully type in your 16-digit Blu Voucher PIN when prompted and press Send / Reply.
- Confirm the redemption summary when displayed on your screen.
Confirmation or Expected Result
Once submitted, you will receive an immediate pop-up notification confirming the transaction, followed by an SMS showing your updated account balance or credited airtime/data.
If your account balance does not update within a few minutes despite receiving a success confirmation, keep your printed slip or digital voucher receipt safe and contact the partner’s customer support immediately.
Fees, Limits, Eligibility, and Processing Times
| Feature | Details |
| Transaction Fees | No additional fee to redeem the voucher itself. Standard network USSD session rates (if applicable) apply. |
| Voucher Values | Fixed denominations ranging from R2 up to R1,000. |
| Processing Time | Immediate / Real-time upon entering the valid PIN. |
| Voucher Validity | Valid for 36 months (3 years) from the date of purchase. |
| Redemption Limits | Vouchers must be redeemed for their full value; partial redemptions are not allowed. |
Common Problems and Troubleshooting
Code, Session, SIM, or Account Errors
- “Invalid PIN” Error: Double-check all 16 digits. Ensure you are not confusing similar characters (e.g., entering
0instead ofO, or1instead ofI). - Session Timed Out: USSD connections expire after 20–30 seconds of inactivity. Redial the code and type the PIN without long pauses.
- Network Error / No Signal: Check your mobile signal bars. Switch airplane mode on and off, then retry.
- Voucher Already Redeemed: If you suspect an error, check your account transaction history or contact Blu Voucher support with the voucher serial number.
When the Service Has Changed or Is Unavailable
If USSD navigation fails or your provider does not support USSD top-ups, switch directly to web or app-based redemption. For other specific subscription service codes, see our guides on DStv USSD Code and Ackermans USSD Code.
Official Alternatives
When USSD menu routes are unavailable, use these official channels to redeem or manage your Blu Voucher:
- Partner App or Portal: Log into the official mobile app or website of your redemption partner (e.g., betting site, retailer, or service provider), select Blu Voucher at checkout/deposit, and input the 16-digit PIN.
- Blu Voucher Website: Visit the official portal at bluvoucher.co.za to view partner lists and store locators.
- Customer Support:
- Toll-Free Call Centre:
0800 014 942 - WhatsApp Support:
079 376 8590
- Toll-Free Call Centre:
If you need to transfer funds directly via mobile, refer to our guide on Send Money USSD Codes.
Safety and Privacy
Important Security Reminder: Blu Voucher PINs act like physical cash. Never share your 16-digit PIN, card details, or one-time PINs (OTPs) with unverified individuals, callers claiming to be agents, or third-party social media profiles.
- Keep Receipts: Hold on to your purchase receipt until the voucher balance has successfully reflected on your intended account.
- Unauthorised Use: If your voucher slip is lost or stolen, call the Blu Voucher support team immediately at 0800 014 942. They can cancel the voucher only if it has not yet been redeemed.
Frequently Asked Questions
What is the current Blu Voucher USSD Code?
There is no single direct USSD code for Blu Voucher itself. You must dial the USSD code of the specific service provider or network you want to recharge (such as *135# for Afrihost AirMobile or *136# for MegsApp) and choose the Blu Voucher payment option.
What is the current official code or menu?
The menu depends on your mobile operator or partner service. On participating networks, dial the provider’s top-up USSD string, select Recharge / Top-Up, and select Blu Voucher.
Which customers or account types can use it?
Anyone holding a valid 16-digit Blu Voucher PIN can redeem it, provided the destination merchant or network supports voucher top-ups.
What tasks are available in the menu?
USSD menus typically allow you to redeem the full value of the voucher for airtime, mobile data, or account credit.
What should I do if the Blu Voucher USSD route does not work?
Log in directly to your service provider’s official website or app, select Blu Voucher as your deposit/payment method, and enter your 16-digit PIN. Alternatively, contact Blu Voucher support at 0800 014 942.