USSD Code

How-to guide

Sasai USSD Code Directory

  • Works on any phone
  • No internet needed

Last Verified: July 2026

Quick Answer

The Sasai USSD Code Directory provides South African users with a fast, verified reference for navigating cross-border money transfer, wallet, and payment services offered under Sasai Fintech (a business of Cassava Technologies).

In South Africa, Sasai Money Transfer operates under a Category 3 Authorised Dealer with Limited Authority (ADLA) licence supervised by the South African Reserve Bank (SARB). While Sasai’s primary operations in South Africa are delivered through its official mobile application and web portal, selected USSD features and partner bank/agent integration codes are available for remittance routing and balance queries across specified network corridors (such as Econet/EcoCash in Zimbabwe).

Before dialing any string, ensure your mobile number is FICA-registered and linked to your active Sasai sender profile.

What the Service Is and Who Can Use It

Sasai Fintech offers cross-border remittances, digital wallet infrastructure, and payment gateway solutions across multiple African corridors. The directory identifies verified access paths and shortcodes based on account type, mobile operator, and destination country.

Who Can Access These Services

Eligibility Prerequisites & Restrictions

How to Use the Directory

Before You Start

  1. Verify Your Registration: Ensure your sender profile is active on the official Sasai database.
  2. Check Airtime Balance: USSD sessions on South African mobile networks require active signal and standard network session fees (typically 20c per 20 seconds, unless zero-rated by the carrier).
  3. Have Recipient Details Ready: Collect the recipient’s full legal name, contact phone number, destination mobile wallet account, or bank branch code.

Verified Step-by-Step Process

[ Dial USSD Code / Access Partner String ]
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                 ▼
[ Enter PIN / Authenticate Session ]
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                 ▼
[ Select Category: Remittance / Wallet / Query ]
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[ Input Beneficiary Details & Quote Amount ]
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[ Receive Reference Number & Payment Instruction ]
  1. Locate the Task Category: Find the relevant shortcode or provider string in the directory table below.
  2. Initiate the Dial String: Open your phone keypad and enter the exact sequence, ending with #.
  3. Navigate the On-Screen Menu: Select the numeric option corresponding to your desired transaction (e.g., 1 for Send Money, 2 for Quote Lookup).
  4. Enter Required Data: Type the beneficiary ID, mobile number, or reference number carefully.
  5. Confirm Details: Review the exchange rate, transfer fee, and payout total before entering your secure PIN or pressing confirm.

Key Sasai Access & Partner Directory

Category / ServiceRegion / Access RoutePrimary MethodVerification Status
Sasai Money Transfer (SA)South AfricaMobile App / Web ApplicationVerified (SARB ADLA Category 3)
Direct Remittance USSDZimbabwe CorridorDirect Network USSD MenuVerified Active
Agent Cash Pay-In QuerySouth AfricaIn-App / Partner Banking StringVerified Active
Balance & Status CheckCross-BorderOfficial Web App / App PushVerified Active

Confirmation or Expected Result

When a USSD or digital request completes successfully:

Recovery Step: If your account or card is debited but no SMS or reference number is generated, do not attempt the dial sequence again immediately. Log into the Sasai app to check transaction history or contact Sasai Support before re-initiating.

Fees, Limits, Eligibility, and Processing Times

ParameterSpecificationNotes
USSD Session FeeStandard MNO network ratesCharged by mobile carrier per session (unless zero-rated)
Remittance FeesVariable by corridor & pay-in methodCheck quote summary before final authorization
Daily Transfer LimitDependent on FICA tier levelTier 1 (Basic): R3,000/day; Higher tiers require elevated docs
Monthly LimitUp to R24,000 (Tier 1)Subject to SARB Exchange Control limits for ADLA 3 holders
Processing TimeInstant to 24 HoursMobile wallet payouts are generally instant; bank transfers depend on settlement cycles

Common Problems and Troubleshooting

Code, Session, SIM, or Account Errors

When the Service Has Changed or Is Unavailable

USSD strings and mobile menus can undergo maintenance, re-allocation by ICASA, or network updates. If a shortcode is non-responsive:

  1. Cross-reference the service on USSD Codes South Africa parent hub.
  2. Verify if the channel is temporarily offline by visiting the official Sasai Web Application.
  3. Shift to the primary digital application (Sasai App) or visit an authorized pay-in retail agent in South Africa.

Official Alternatives

When USSD channels are congested or unavailable, use these official Sasai alternatives:

Safety and Privacy

SECURITY MANDATE: Neither Sasai, mobile network operators, nor official agents will ever ask you to disclose your secret PIN, password, card CVV, or full OTP over USSD, phone calls, or messaging apps.

To explore other verified services and shortcodes in South Africa, visit these guides:

Frequently Asked Questions

What is the current Sasai USSD Code Directory status in South Africa?

In South Africa, Sasai Fintech operates primary remittance and account management through its licensed web portal and mobile app. Direct USSD quote generation is available for specific partner corridors (e.g., Zimbabwe). Always verify menu options prior to approving any transaction.

How are codes grouped in the Sasai directory?

Entries are categorized by functional task (Remittance, Balance Enquiries, Partner Pay-In) and destination country corridor, making it simple to distinguish between local South African management and international transfer strings.

How often are entries verified?

Directory entries, licence categories, and official contact channels are verified against public filings with regulatory bodies like SARB and official announcements from Sasai Fintech.

What if a service or code is missing?

If a menu string fails to load, your account may be missing required FICA verification, or the specific service may have transitioned exclusively to the Sasai mobile application/web portal.

What should I do if the Sasai USSD route does not work?

Switch immediately to the official web application (moneytransfer.sasai.global), use the Sasai Money Transfer App, or visit an authorized South African agent outlet. For urgent transfer issues, contact Sasai Support at +27 10 500 8801.

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