How-to guide

ABSA CashSend Limit

Last verified 26 June 2026

Last checked: 26 June 2026

Quick Answer and Code/Menu Path

The current Absa CashSend limit depends on the channel you use. Absa’s CashSend page lists R5 000 per day and R25 000 per month for existing and once-off beneficiaries on Absa Online Banking, the Absa Banking App and Absa ATM channels. For Absa Cellphone Banking, Absa lists R500 per day and R3 000 per month on the CashSend page, while its Cellphone Banking help guide states that the Cellphone Banking CashSend limit is a minimum of R50 and a maximum of R500 per day. Always use the limit shown in your Absa menu before you confirm. (Absa)

What you want to doAbsa channelCode or menu pathLimit to check before confirming
Send CashSend by USSDAbsa Cellphone BankingDial *120*2272#, enter your 5-digit PIN, then choose the CashSend/send money optionCellphone Banking limit shown in menu; Absa lists R500 per day for this route
Send CashSend in the appAbsa Banking AppLog in, tap CashSend, choose Once-off CashSend, then follow the promptsAbsa lists R5 000 per day and R25 000 per month
Send CashSend onlineAbsa Online BankingLog in, go to Full ServicePayments, then CashSendAbsa lists R5 000 per day and R25 000 per month
Send CashSend at an ATMAbsa ATMInsert card, choose Other options, then CashSendAbsa lists R5 000 per day and R25 000 per month
Withdraw CashSendAbsa ATMChoose CashSend Withdrawal, enter the withdrawal/reference number and access codeReceiver must use the correct details before expiry

For the step-by-step USSD flow, use the Absa CashSend USSD code guide. This page focuses on the Absa CashSend limit, maximum amount, withdrawal limit checks, expiry rules, fees and safety steps before sending money.

How to Send Money or Withdraw Cash

Absa CashSend lets you send money to someone who can withdraw it without needing a bank account. Absa’s 2026 pricing guide describes CashSend as a way to send money instantly to anyone, including people without a bank account, and says it can be redeemed through available channels such as ChatWallet, Absa ATMs or selected retailers like Pick n Pay or Boxer.

To send CashSend through Absa Cellphone Banking, dial *120*2272#, enter your 5-digit PIN, choose the CashSend option, enter the recipient’s cellphone number and name, select the account to debit, enter the amount, create the 6-digit access code the receiver will use at the ATM, and confirm the transaction only after checking the details. (Absa)

To send CashSend through Absa Online Banking, Absa lists the path as Full Service > Payments > CashSend > Send single. You then select the account, enter the beneficiary details, enter the amount, create the 6-digit ATM access PIN or code, accept the verification request and confirm the payment. (Absa)

To send CashSend through the Absa Banking App, log in, tap CashSend, choose Once-off CashSend, select the account, enter the recipient’s details, add the amount and reference, enter the 6-digit ATM access PIN or code, and confirm once the beneficiary information is correct. (Absa)

To send CashSend at an Absa ATM, insert your Absa card, enter your card PIN, choose Other options, select CashSend, choose Transfer funds, accept the terms, select the account, enter the CashSend amount, enter the recipient’s cellphone number, confirm the details, and create the 6-digit ATM access code. (Absa)

For withdrawal at an Absa ATM, the receiver chooses CashSend Withdrawal, enters the 10-digit reference or withdrawal number sent to their cellphone, enters the 6-digit access code from the sender, and withdraws the money. (Absa)

The sender should never send the 6-digit access code to the wrong person, post it in a screenshot, or share it with anyone who is not the intended receiver. The receiver should treat the reference number and access code like cash because those details are used to collect the money.

Fees, Limits, Expiry, and Reversal Notes

Absa currently lists R5 000 per day and R25 000 per month for existing and once-off CashSend beneficiaries on Online Banking, Banking App and ATM routes. For Cellphone Banking, Absa’s CashSend page lists R500 per day and R3 000 per month, and its Cellphone Banking help guide confirms a R50 minimum and R500 daily maximum for CashSend through that channel. (Absa)

ItemCurrent Absa informationWhat to do before sending
App, Online Banking and ATM limitR5 000 per day and R25 000 per monthCheck the amount against the limit shown on-screen
Cellphone Banking limitR500 per day on Absa’s CashSend page; R50 minimum and R500 maximum per day in Absa’s Cellphone Banking help guideUse the menu limit as the final rule
ExpiryCashSend transaction available for 30 days onlyTell the receiver to withdraw before expiry
Amount formatAbsa recommends increments of R50 or rounded to the nearest R100Avoid odd amounts that may be difficult to dispense
Withdrawal detailsReceiver uses the 10-digit reference or withdrawal number and 6-digit access codeCheck the receiver’s number before sending

Absa says a CashSend transaction is available for 30 days only and that unredeemed CashSend transactions can be managed through Absa Online Banking. This means the sender should act quickly if the wrong number was used, the receiver cannot withdraw, or the transaction has not been redeemed. (Absa)

Fees can differ by account type, channel and product. Absa’s 2026 pricing guide shows CashSend pricing examples, including R11.00 per R1 000.00 or part thereof for the Transact Account pricing table after the included free monthly CashSend, while ChatWallet pricing lists 1 free CashSend per month and selected CashSend-related fees. Check the current fee guide and the confirmation screen before approving the transaction.

If the money has already been withdrawn, do not assume that the transaction can be reversed. If it has not been withdrawn, check unredeemed CashSend options in Absa Online Banking or contact Absa through official support. If the issue involves fraud, wrong-number sending, pressure tactics or exposed withdrawal details, report it immediately through Absa’s official fraud channels.

Check network/account status

If the USSD session fails or the menu does not continue, first check that you dialled the correct Absa Cellphone Banking code, that you are using the cellphone number linked to your banking profile, and that you have enough available funds for the amount plus any fee. Absa notes that users do not need airtime to bank using Absa Cellphone Banking. (Absa)

Retry safely

Do not keep retrying a CashSend if you are not sure whether the first attempt went through. Check your account balance, transaction history, SMS notifications and unredeemed CashSend records before sending again. A second attempt can create a duplicate transaction if the first one succeeded.

Escalation route

If the receiver cannot withdraw, check the withdrawal point, the 10-digit reference or withdrawal number, the 6-digit access code, the expiry period and whether the money has already been redeemed. If the ATM appears faulty, Absa says faulty ATMs can be reported by calling 0860 286 286 and using the ATM number shown on the screen, or by selecting Talk to us on the ATM. (Absa)

Official support route

Absa’s CashSend page lists 0860 111 123 for help and also lists *120*227# for Cellphone Banking. For suspected fraud, Absa’s Security Centre lists the Fraud Hotline as 0860 557 557 and 011 501 5089. (Absa)

Safety Checks Before You Confirm

Before confirming an Absa CashSend, check the recipient’s cellphone number digit by digit, the amount, the fee, the account being debited, the reference and the 6-digit access code. If any detail is wrong, cancel before approving.

Never share your Absa PIN, banking password, app passcode, OTP, transaction verification code, full card number, CVV or voucher details with another person. Absa warns that it will never ask for your PIN, password, passcode, transaction verification or card CVV number. (Absa)

Be careful if someone claims to be from Absa, a fraud department, a buyer, seller, courier, employer or support desk and pressures you to send money quickly. Absa warns that fraudsters may mask telephone numbers and may try to make a call look as if it comes from the bank or authorised personnel. (Absa)

At an ATM, the receiver should shield the keypad, avoid help from strangers, cancel if the ATM looks suspicious, and go into a branch for help instead of accepting assistance from someone nearby. Absa’s ATM banking guidance says users should cover the keypad when entering a PIN and never ask a stranger to help at an ATM. (Absa)

Stop immediately if a menu, SMS, WhatsApp message or phone call asks for information that Absa should not need. Use the Absa Banking App, Absa website, an Absa branch or the listed Absa numbers instead of following links or numbers sent by strangers.

Use these related pages when the next step is broader than the Absa CashSend limit:

FAQ

What should users check before using Absa CashSend limit?

Check the channel you are using, the current limit shown in the Absa menu, the recipient’s cellphone number, the amount, the fee, the expiry period and the withdrawal details before authorising. Absa currently lists R5 000 per day and R25 000 per month on Online Banking, Banking App and ATM routes, with a lower Cellphone Banking limit. (Absa)

Can Absa CashSend limit be cancelled or reversed?

If the CashSend has not been withdrawn, check Absa Online Banking for unredeemed CashSend options or contact Absa support. If the money has already been withdrawn, a reversal may not be possible, so act quickly if you sent to the wrong number or suspect fraud.

What happens if a voucher or withdrawal code expires?

Absa states that a CashSend transaction is available for 30 days only. If the receiver has not withdrawn in time, the sender should check unredeemed CashSend options in Absa Online Banking or contact Absa through official support. (Absa)

Are there fees or limits for Absa CashSend limit?

Yes. Absa CashSend has channel limits and may have fees depending on the account, channel and product. Absa’s 2026 pricing guide includes CashSend pricing examples, including R11.00 per R1 000.00 or part thereof in the Transact Account pricing table and separate ChatWallet CashSend-related pricing.

What should users do if Absa CashSend limit is not working?

Check whether the amount exceeds the channel limit, whether the USSD session timed out, whether the account has enough funds, whether the receiver’s cellphone number is correct, and whether the transaction already went through. If you suspect fraud, use Absa’s Fraud Hotline or report fraud through the Absa Banking App. (Absa)

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