Last checked: 25 June 2026
The Absa CashSend USSD code is *120*2272#. Use it from the cellphone number registered for Absa Cellphone Banking, enter your 5-digit Cellphone Banking PIN, then follow the CashSend menu to send money to someone’s cellphone number. Absa’s current help pages list the CashSend cellphone banking flow as dial *120*2272# → enter your 5-digit PIN → select 5 → select Send Cash → enter the recipient and amount details → create the 6-digit access code → confirm the transaction. (Absa)
| What you need to do | Code or route | What to check first |
|---|---|---|
| Send Absa CashSend using USSD | *120*2272# | Recipient cellphone number, amount, account, and access code |
| Use Absa CashSend cellphone banking | Absa Cellphone Banking menu | You must use the number registered for cellphone banking |
| Withdraw Absa CashSend | Absa ATM cardless/CashSend withdrawal option | 10-digit withdrawal number and 6-digit access code |
| Fix a CashSend problem | Absa app, online banking, ATM, branch, or official support | Transaction status, reference number, expiry, and whether cash was withdrawn |
Do not share your Absa banking PIN, app passcode, card PIN, OTP, transaction verification code, CVV, online banking password, or full card details with anyone. The only code the recipient should need for withdrawal is the CashSend withdrawal access code created for that transaction.
Quick Answer and Code/Menu Path
To send money with Absa CashSend using USSD, dial *120*2272# and follow the CashSend prompts. Absa says customers do not need airtime to bank using Absa Cellphone Banking, but you should still check the live menu because bank menus, fees, limits, and product wording can change. (Absa)
The current Absa CashSend USSD menu path is:
- Dial
*120*2272#. - Enter your 5-digit Absa Cellphone Banking PIN.
- Select 5 to proceed.
- Select Send Cash.
- Choose whether to send to a new or existing beneficiary.
- Enter the recipient’s cellphone number.
- Enter the recipient’s name.
- Select the account you want to debit.
- Enter the amount you want to send.
- Enter the 6-digit access code the recipient will use at an Absa ATM.
- Confirm the transaction only after checking every detail. (Absa)
The most important part is the confirmation screen. Before you approve the CashSend, check the recipient’s cellphone number digit by digit, confirm the amount, and make sure you have created the correct 6-digit withdrawal access code. If anything looks wrong, cancel and start again.
How to Send Money or Withdraw Cash
Requirements
To use the Absa CashSend USSD code, you generally need an Absa account linked to Cellphone Banking, the cellphone number registered for that profile, your 5-digit Cellphone Banking PIN, the recipient’s correct cellphone number, and enough money in the selected account for the CashSend amount and any applicable fee.
The receiver does not need to be an Absa customer to collect the money at an Absa ATM, but they need the correct withdrawal details. Absa states that a CashSend withdrawal uses a 10-digit withdrawal code and a 6-digit access code at an Absa ATM. (Absa)
How to send Absa CashSend using USSD
Start by dialling *120*2272# from your registered cellphone number. Enter your 5-digit Cellphone Banking PIN only if the session is the Absa Cellphone Banking menu you opened yourself.
Choose the CashSend option and follow the prompts. When adding a new recipient, type the cellphone number carefully. A wrong number can send the withdrawal notification to the wrong person, which can make the transaction difficult to fix.
Enter the recipient’s name, select the account to debit, and enter the amount. Then create the 6-digit withdrawal access code. Do not use an obvious code such as 123456, repeated digits, your birth date, the recipient’s birth date, or part of the phone number.
Before confirming, pause and check:
- the recipient’s cellphone number;
- the recipient’s name;
- the amount;
- the account being debited;
- the displayed fee or charge, if shown;
- the 6-digit access code;
- any limit or expiry message shown on-screen.
Only confirm when every detail is correct. After the transaction is successful, the recipient should receive the withdrawal information by SMS, and you must give them the 6-digit access code through a private and safe channel.
How to withdraw Absa CashSend at an ATM
To withdraw money sent through Absa CashSend, the recipient should go to an Absa ATM and choose the cardless/CashSend withdrawal option. Absa’s ChatWallet FAQ says a CashSend withdrawal at an Absa ATM requires the 10-digit withdrawal code and the 6-digit access code. (Absa)
The recipient should not accept help from strangers at the ATM. If someone asks to see the SMS, asks for the access code, or claims the ATM is “blocked” and they can help, cancel the withdrawal and use another ATM.
A safe withdrawal flow is:
- Go to an Absa ATM.
- Choose the cardless banking or CashSend withdrawal option.
- Enter the 10-digit withdrawal number from the SMS.
- Enter the 6-digit access code from the sender.
- Confirm the withdrawal amount.
- Take the cash, receipt if available, and leave the ATM area safely.
If the withdrawal fails, do not keep trying in public. Check the details with the sender and use Absa’s official support routes if the issue continues.
Fees, Limits, Expiry, and Reversal Notes
Absa CashSend limits depend on the channel used. Absa’s cellphone banking help guide lists CashSend cellphone banking as having a minimum of R50 and a maximum of R500 per day. Absa’s CashSend product page also states that Cellphone Banking CashSend has a R500 daily limit and R3,000 monthly limit. Treat these as channel-specific limits and always check the live Absa screen before confirming. (Absa)
Absa’s CashSend page states that CashSend transactions are available for 30 days only. If the recipient has not withdrawn the money, do not wait until the last day to investigate a problem. (Absa)
Fees can change by account type and pricing year. Absa publishes updated pricing brochures on its rates and fees page, including 2026 banking pricing information, so check the latest Absa pricing or the fee shown on your own transaction screen before sending. (Absa)
Can Absa CashSend be cancelled or reversed?
Do not assume that an Absa CashSend can always be reversed. Whether you can manage or cancel a CashSend may depend on whether the cash has already been withdrawn, which channel you used, and the bank’s current rules.
If you made a mistake, act quickly. Keep the transaction date, amount, recipient cellphone number, reference or withdrawal number, screenshots, and any SMS messages. Then use Absa’s official channels to check the transaction status.
If you sent money to the wrong number, do not send more money to “fix” the problem. Do not share your PIN or OTP with anyone claiming they can reverse it for you. Use Absa’s official app, online banking, ATM, branch, or support route.
What happens if the CashSend expires?
Absa states that CashSend transactions are available for 30 days only. If a voucher or withdrawal code expires, the next step should be checked with Absa directly because expiry handling can depend on the transaction status and channel used. (Absa)
For a dedicated help path, use retrieve cash voucher USSD code or Absa CashSend not received.
Safety Checks Before You Confirm
CashSend is convenient, but it must be handled carefully. You are sending cash access to a phone number, so a small mistake can become expensive.
Before using the Absa CashSend USSD code, check that you started the USSD session yourself by dialling *120*2272#. Do not follow links from an SMS or WhatsApp message that claims to open a CashSend or banking page. Absa warns customers not to click links in SMS messages claiming to be from Absa, and says the bank will never ask for a PIN, password, passcode, transaction verification, or card CVV number. (Absa)
Be especially careful if someone phones you and says they are from the bank, fraud department, police, courier company, or marketplace support. Absa’s vishing guidance says Absa will never ask for your PIN, password, passcode, transaction verification, or card CVV number, and warns that fraudsters use phone calls to pressure people into giving away private information. (Absa)
Use these checks before confirming any CashSend:
- Confirm the recipient’s number from a trusted source.
- Check the amount before selecting confirm.
- Do not send money while someone is rushing or threatening you.
- Do not share your banking PIN, OTP, app passcode, card PIN, password, or CVV.
- Do not send a CashSend to yourself because someone on the phone told you to.
- Do not give the 10-digit withdrawal number and 6-digit access code to a stranger.
- Do not let anyone at an ATM “help” with the withdrawal.
- Stop immediately if the menu looks unfamiliar or asks for unusual information.
If you suspect fraud, Absa lists its fraud hotline as 0860 557 557 or 011 501 5089 on its fraud and security guidance. (Absa)
Common Errors and Troubleshooting
If *120*2272# does not work, first check that you typed the code correctly and used the cellphone number registered for Absa Cellphone Banking. If you recently changed your SIM, completed a SIM swap, ported your number, or lost access to your registered phone, contact Absa before trying to send money.
If the menu opens but CashSend does not appear, your account, profile, limits, or cellphone banking access may need attention. Try the Absa Banking App, Absa Online, an Absa ATM, or an official Absa support route.
If the session times out, do not rush through the next attempt. USSD sessions can fail because of signal, network delays, or menu timeout. Check your account history before sending again so you do not accidentally repeat the transaction.
If the receiver did not get the SMS, check that the recipient number was entered correctly. Also confirm whether the SMS is delayed, blocked, or on the wrong SIM. If the number is wrong, contact Absa as soon as possible and do not share the access code with anyone else.
If the receiver cannot withdraw, confirm that they are using an Absa ATM, selecting the correct cardless or CashSend withdrawal route, entering the 10-digit withdrawal number correctly, and using the correct 6-digit access code. If it still fails, stop trying at the ATM and check the transaction status through official Absa channels.
For broader withdrawal help, use withdraw cash sent to my phone or cardless withdrawal USSD code.
Related Bank and Wallet Guides
If you are not looking for a new Absa CashSend transaction, one of these related guides may be a better next step:
Send money USSD code South Africa explains the broader send-money and cardless cash options across South African banks and wallets.
Retrieve cash voucher USSD code is useful if you already have a voucher, reference, or withdrawal code and need to understand the collection route.
Withdraw cash sent to my phone helps recipients who received a cash withdrawal SMS and need to collect the money safely.
Cardless withdrawal USSD code covers broader cardless cash withdrawal options and common withdrawal problems.
Absa CashSend limit should be used when the main question is the current Absa CashSend limit by channel.
Absa CashSend not received should be used for missing SMS messages, failed withdrawals, expired CashSend issues, wrong-number problems, or other troubleshooting.
FAQ
What should users check before using Absa CashSend USSD code?
Check that you dialled *120*2272# from your registered cellphone number, that the menu is Absa Cellphone Banking, and that you know your 5-digit Cellphone Banking PIN. Before confirming, check the recipient’s cellphone number, name, amount, debit account, fee, and 6-digit access code.
Can Absa CashSend USSD code be cancelled or reversed?
A cancellation or reversal is not guaranteed. If the money has not been withdrawn, Absa may have official routes to manage the transaction, but the outcome depends on the transaction status and channel used. Keep your reference details and contact Absa through official channels.
What happens if a voucher or withdrawal code expires?
Absa states that CashSend transactions are available for 30 days only. If the withdrawal was not completed in time, check the transaction status through Absa’s official channels and do not rely on advice from strangers or social media comments. (Absa)
Are there fees or limits for Absa CashSend USSD code?
Yes. Absa’s own pages list Cellphone Banking CashSend limits, including a R500 daily limit and R3,000 monthly limit, but these rules can change and may depend on channel, account type, and profile settings. Always check the live Absa menu and latest pricing before confirming. (Absa)
What should users do if Absa CashSend USSD code is not working?
Check the code, signal, registered cellphone number, and whether your Absa Cellphone Banking profile is active. If the transaction may already have gone through, check your account history before trying again. If the problem continues, use Absa’s official app, online banking, ATM, branch, or support channels.
Is Absa CashSend USSD code safe?
The USSD route is an official Absa Cellphone Banking route, but safe use depends on careful checking. Do not share your banking PIN, OTP, password, card PIN, CVV, or app passcode. Do not click SMS links claiming to be from the bank, and do not let anyone pressure you into sending a CashSend. Absa warns that it will never ask for your PIN, password, passcode, transaction verification, or card CVV number. (Absa)