Quick Answer
The current official Edgars USSD code used to check your account balance is *120*1430*card-number#.
- Last Verified Date: July 2026
- Service Availability: Available to active Edgars account holders in South Africa using a mobile phone. Standard network operator USSD session billing rates apply. If the USSD service temporarily fails or times out, account queries can alternatively be resolved via the official Edgars account app or customer support channels.
What the Service Is and Who Can Use It
This USSD service provides a direct, data-free or low-data mobile method for active Edgars retail account holders to view their current account balance.
- Target Audience: Registered Edgars account holders in South Africa.
- Prerequisites: You must have your unique Edgars account card number ready and dial from the mobile phone number linked to your profile.
- Exclusions: This code specifically handles account balance inquiries. It does not process direct payments, online shopping transactions, or non-account customer queries through this specific string.
How to Access the Service
Before You Start
- Ensure you have your physical Edgars account card handy to correctly enter your long card number.
- Use the mobile phone network connected to your personal profile where possible to ensure seamless processing.
Verified Step-by-Step Process
- Open the phone dialer on your mobile device.
- Dial the official USSD string:
*120*1430*card-number#(replacingcard-numberwith your actual Edgars account card number). - Press the Call or Answer button to transmit the USSD request.
- Follow any subsequent on-screen menu prompts if required to view your account details.
Confirmation or Expected Result
Once processed successfully, a flash message (popup) will appear on your screen displaying your current Edgars account information or balance. Take note of any reference numbers or screenshot the screen if you need a temporary record. If your session expires or fails due to a network timeout, no financial transaction takes place, and you can safely retry the string.
- Session Costs: USSD string queries typically incur standard cellular network provider connection fees (e.g., per-second or per-session network rates).
- Eligibility: Restricted to active South African Edgars store account holders.
- Processing Times: Responses are typically delivered instantly on-screen, though network congestions can occasionally cause brief delays.
Common Problems and Troubleshooting
Code, Session, SIM, or Account Errors
- “Connection Problem or Invalid MMI Code”: This usually indicates a poor cellular signal or incorrect syntax. Double-check that you included all asterisks (
*) and the final hash (#) alongside your correct card number. - Incorrect Card Number: If the system rejects your entry, verify the digits against your physical Edgars card or monthly statement.
When the Service Has Changed or Is Unavailable
If the USSD string fails to load or returns an error due to temporary network maintenance, switch to alternative official platforms such as the official Edgars Account mobile application or contact customer support directly.
Official Alternatives
If you cannot complete your request via USSD, use these verified alternative routes:
- Edgars Account App: Download the official self-service app via the Apple App Store, Google Play Store, or Huawei AppGallery to check available credit, download statements, or manage account settings.
- In-Store Support: Visit any physical Edgars retail store nationwide for assistance from a store cashier or customer service desk (remember to bring your account card and identification).
- Customer Care Line: Contact RCS (who manages Edgars credit queries) at 0860 111 826 or Retailability customer care for general non-credit queries.
Safety and Privacy
- Never share your full account card details, passwords, One-Time PINs (OTPs), or personal identification numbers with unverified callers, third-party messaging apps, or social media accounts.
- Legitimate Edgars representatives will never ask for your account password or secret PINs over the phone or via text message.
Frequently Asked Questions
What is the current Edgars USSD Code?
The current verified USSD code to check your Edgars account balance is *120*1430*card-number#. It is active as of July 2026.
Which customers or account types can use it?
This service is built exclusively for active Edgars store account holders in South Africa who have their unique account card numbers available.
What tasks are available in the menu?
The primary function accessible through this specific USSD string is checking your current Edgars account balance details.
What should I do if the Edgars USSD route does not work?
If the USSD code times out or fails, you can safely switch to checking your balance via the official Edgars Account mobile app, visiting an in-store branch, or calling the RCS credit helpline at 0860 111 826.