Last checked: 13 September 2026, against Truworths’ help page, Truworths’ ways-to-pay page. USSDCode.co.za is an independent guide and is not affiliated with the provider on this page.
Quick Answer
Truworths does not list a USSD code on its official website. For account balances, statements and account queries, Truworths directs customers to WhatsApp on 021 460 2303. Balance codes shared on other websites could not be confirmed.
What You Can Do With Truworths
| Task | Official channel |
|---|---|
| Account queries, order tracking, customer service | WhatsApp 021 460 2303 |
| Latest statement | WhatsApp 021 460 2303 and type “Hi” |
| Customer service by phone | 021 460 2300 |
| Online shopping queries | 087 285 9401 |
| [email protected] |
How to Use the USSD Service
Truworths has no USSD service listed. The closest no-app option is WhatsApp:
- Save 021 460 2303 in your phone.
- Send “Hi” on WhatsApp.
- Follow the prompts for your statement, balance or account query.
Popular Tasks and Shortcuts
- Pay your account online with your ID or passport, account number or PAY3 number.
- Pay in store, by EFT, debit order, Easy Pay or at an ATM.
- Other store accounts: Edgars, Mr Price, RCS
Fees, Limits and Availability
Truworths’ help pages do not list fees for its WhatsApp service; standard WhatsApp data use applies. Account fees and interest are on your Truworths statement.
Troubleshooting and Official Alternatives
- If a website gives you a “Truworths USSD code”, check it against Truworths’ official help page first.
- Call 021 460 2300 if WhatsApp is unavailable.
- Dial the code yourself from your own phone. Never dial a code someone sends you by SMS, WhatsApp or social media.
- Never share a PIN, OTP or voucher PIN with anyone who contacts you, even if they claim to work for the provider.
Back to Payment USSD Codes.
