USSD Code To Check Vodacom Number

Quick Answer

To quickly check the phone number assigned to your SIM card, dial *135*501# from your phone keypad. Alternatively, you can dial *135#, send the request, and select the “Services” or “My Account” option from the main menu to display your mobile number (MSISDN) on your screen.

• Primary Shortcut Code: *135*501#
• Main Menu Code: *135#
• Cost: Free
• Network: Vodacom South Africa
• Last Verified: July 2026

If the code times out or fails, ensure you have selected the correct SIM on dual-SIM devices or log into the VodaPay app for account details.

What the Service Is and Who Can Use It

The “Check My Number” feature is an automated Unstructured Supplementary Service Data (USSD) query offered by Vodacom South Africa. It displays the unique 10-digit Mobile Station International Subscriber Directory Number (MSISDN) directly on your device screen without requiring an active internet connection or account airtime.

Eligibility & Compatibility

• Supported Accounts: Both Vodacom Prepaid and Contract (Postpaid) lines.
• Device Compatibility: Works on all phone types, from basic feature phones (“dumbphones”) to smartphones and dual-SIM devices.
• Requirements: An active Vodacom SIM card inserted into a cellular phone connected to the Vodacom network.
• Exclusions: Data-only SIMs inside routers, MiFi devices, or tablets generally cannot process USSD dialer commands. The SIM must be inserted into a mobile phone to run the code.

How to Check the Mobile Number

Before You Start

• Confirm Your Network Connection: Check that your device shows active signal bars for the Vodacom network.
• Select the Correct SIM Slot: On dual-SIM phones, ensure your outgoing dialer prompt or default call SIM is set to the Vodacom SIM card.
• Do Not Add Country Codes: Dial the code exactly as stated (*135*501#), without adding “+27”.

Verified Step-by-Step Process

1. Open the phone or call keypad on your handset.
2. Key in *135*501#.
3. Press the Call / Send button.
4. If using a dual-SIM phone, select the Vodacom SIM slot when prompted.
5. Wait a few seconds for the network request to process.

If *135*501# is unavailable in your menu region:

1. Dial *135# and press Call.
2. Reply to the main menu prompt with the number corresponding to “Services” or “My Account”.
3. Select “My Number” to display your mobile number on-screen.

Confirmation or Expected Result

When successful, a pop-up window (USSD dialogue) will appear on your screen showing your phone number formatted as a 10-digit South African number (e.g., 082 XXX XXXX, 072 XXX XXXX, or 079 XXX XXXX).

Tip: Write the number down or take a screenshot immediately, as USSD pop-ups disappear once dismissed.

Fees, Limits, Eligibility, and Processing Times

Common Problems and Troubleshooting

Code, Session, SIM, or Account Errors

• “Connection Problem or Invalid MMI Code”
  • Cause: Poor signal coverage, network congestion, or selecting the wrong SIM slot on a dual-SIM device.
  • Fix: Toggle Flight Mode on and off, re-select the Vodacom SIM slot in settings, and try dialling *135# directly.
• “Connection Timed Out”
  • Cause: Network request delay.
  • Fix: Move to an area with better coverage and dial the shortcut again.
• Blank Screen or No Pop-up
  • Cause: Device overlay issues or USSD blocking on certain custom Android/iOS ROMs.
  • Fix: Restart your device or test the SIM in a basic feature phone.

When the Service Has Changed or Is Unavailable

If USSD menus are updating or experiencing temporary outages:

1. Send a Free Callback Request: Use the Vodacom Please Call Me USSD Code (*140*number#) to send a free text to a nearby phone. The recipient will see your mobile number on their caller ID or in the SMS.
2. Call Another Device: Make a quick missed call to another handset nearby to view your number on their screen.
3. Check SIM Package: Look at the original plastic card frame that held your micro/nano SIM. The assigned MSISDN is usually printed on the sticker next to the SIM serial number.

Official Alternatives

When USSD access is unavailable or your device does not support dialing commands, use these official alternatives:

• VodaPay App: Download and log into the official VodaPay mobile app (available on Android and iOS). Your registered phone number and active balances are displayed prominently on the home screen dashboard.
• My Vodacom Web Portal: Visit the official Vodacom website (vodacom.co.za) and log into your self-service account to view line details.
• Customer Care: Dial 135 (toll-free from a Vodacom line) or 082 135 from any other phone to speak with customer support.
• Vodacom Express Store / Retail Branch: Visit an authorized store with your ID and SIM card for physical agent assistance.

Safety and Privacy

• Never Share Credentials: Vodacom USSD codes will never ask for your SIM PIN, account password, banking PIN, or sensitive personal documents on-screen.
• Beware of Scams: If you receive a pop-up or SMS asking for one-time PINs (OTPs) after running a USSD code, cancel the request immediately.
• Lost or Stolen SIMs: If you need to lock your line or stop unauthorized services, contact Customer Care at 082 135or visit a branch immediately.

Frequently Asked Questions

What is the current USSD Code To Check Vodacom Number?

The primary verified shortcut code is *135*501#. You can also dial *135# and navigate through the main self-service menu.

Which SIM slot must be selected?

On dual-SIM phones, you must select the physical SIM slot or eSIM profile that contains your Vodacom SIM card before sending the command. Dialling from an alternate operator’s SIM slot will result in an “Invalid MMI Code” error.

Will the number appear on-screen or by SMS?

The number displays immediately as an on-screen USSD pop-up message. It is not sent as a text message, so be sure to note it down before closing the dialog box.

Does the method work on a new or unregistered SIM?

The SIM must be properly registered and activated under South African RICA regulations to connect to the Vodacom network. Unregistered or inactive SIMs will fail to establish a USSD session.

What should I do if the Vodacom USSD route does not work?

If the USSD code fails, send a free request using the Vodacom Please Call Me USSD Code to another phone, check your profile on the VodaPay app, or call Vodacom customer care at 135. For other mobile networks or related network tasks, refer to the broader Mobile Network USSD Codes hub.