Game USSD Code

Quick Answer

Last Verified: July 2026

The official USSD code for Game Store Card account self-service in South Africa (powered by RCS) is *120*727* card_number # (replacing card_number with your 19-digit Game account or store card number).

Dialing this code allows registered cardholders to instantly check available credit, view account balances, and see upcoming installment details directly on their handset. The USSD service costs 20c per enquiry.

If you do not have your card number handy or require full self-service features (such as making card payments, downloading statements, or accessing cash), you can use the Game Credit App, log into the RCS Self-Service Portal, or chat via Game WhatsApp Support on 060 020 0693.

What the Service Is and Who Can Use It

The Game USSD Code service is a feature provided in partnership with RCS Group (the credit provider for Game Store Cards). It is designed to give credit account holders quick, text-based mobile access to their account details without requiring an active mobile data connection or internet access.

Who Can Use the Service:

• Game Store Cardholders: Active account holders with a valid 19-digit Game or RCS Store Card number.
• South African Mobile Subscribers: Customers using Vodacom, MTN, Telkom, or Cell C mobile networks.
• Basic & Feature Phone Users: Anyone with a handset capable of initiating standard network USSD sessions.

Key Prerequisites:

• You must dial from a mobile line with a small amount of airtime (at least 20c to cover the session fee).
• You must have your 19-digit Game Store Card number available to enter into the string or prompt.

How to Access the Service

Before You Start

1. Locate Your Card Number: Have your 19-digit Game Store Card number ready.
2. Check Airtime Balance: Ensure your mobile phone has at least R0.20 in standard airtime credit (data bundles or free promo minutes cannot be used for standard rate USSD charges).
3. Verify Signal: Ensure your phone is connected to your cellular provider network.

Verified Step-by-Step Process

1. Open the Phone / Dialer app on your mobile device.
2. Dial *120*727* followed by your 19-digit Game Store Card number, and end with # (Example: *120*727*6001234567890123456#).
3. Press the Call / Dial button.
4. Wait a few seconds while the network processes the USSD request.
5. Review the account balance and available credit details displayed on your screen.

Confirmation or Expected Result

When the query is successful, an on-screen pop-up box will display:

• Your Available Credit balance.
• Your Total Outstanding Balance.
• Your Upcoming Payment / Installment Due Date and amount.

Note: If you are charged the 20c fee but receive a connection timeout or network error message, wait 2 minutes and try dialling the shortcode again. If the issue persists, switch to the official app or WhatsApp support channel.

Fees, Limits, Eligibility, and Processing Times

Common Problems and Troubleshooting

Code, Session, SIM, or Account Errors

• “Invalid MMI Code” or “Connection Problem”:
  • Cause: Weak cellular signal or network congestion.
  • Fix: Move to a location with better reception, toggle Flight Mode on and off, and redial.
• “Insufficient Airtime Balance”:
  • Cause: USSD *120* prefix services carry a standard charge (20c).
  • Fix: Top up standard airtime credit on your SIM card.
• “Invalid Card / Account Number”:
  • Cause: Typo in the 19-digit sequence.
  • Fix: Re-check the card number printed on the front or back of your Game Store Card or monthly statement and re-enter carefully.

When the Service Has Changed or Is Unavailable

If the USSD route is undergoing maintenance or network downtime:

1. Use Game WhatsApp Support by messaging “Hi” to 060 020 0693.
2. Access the Game Credit Mobile App (available on Android and iOS).
3. Log into the RCS Self-Service Portal online at rcs.co.za.

Official Alternatives

When USSD access is unavailable or when you need to perform tasks beyond basic balance inquiries (such as updating details, paying your account, or requesting cash access), use these verified official routes:

• Game Credit Mobile App: Downloadable on Google Play, Huawei AppGallery, and Apple App Store. Allows you to check balances, view statements, purchase airtime/data/electricity, pay your account online, and request cash advances.
• RCS Self-Service Portal: Visit www.rcs.co.za and click “My Account” to view e-statements, check credit limit, or make EFT payments.
• WhatsApp Chatbot: Add 060 020 0693 on WhatsApp and send a message to access credit services.
• In-Store Service: Visit any Game store customer service desk with your South African ID and physical Game Card to check balances or pay your bill.
• Customer Support Line: Call Game Store Card / RCS Customer Care directly on 0861 0022 33 or 0861 729 727.

Safety and Privacy

• Never Share Your PIN or OTP: RCS and Game staff will never ask for your One-Time PIN (OTP), Online Password, or full CVV numbers over the phone or via USSD pop-ups.
• Beware of Scams: Only use official banking or RCS payment details when settling your bill via EFT (Standard Bank, Account: 061 234 745, using your 19-digit card number as payment reference).
• Unsolicited Prompts: If you receive an unprompted USSD notification asking you to approve a transaction or enter card credentials, cancel the session immediately.
• Lost or Stolen Cards: If your physical card is lost or stolen, call customer support immediately on 0861 0022 33 to block your account.

Frequently Asked Questions

What is the current Game USSD Code?

The current verified USSD string for Game Store Card account self-service in South Africa is *120*727* card_number #.

How much does it cost to use the Game USSD Code?

Dialing the *120*727* shortcode costs R0.20 (20 cents) per enquiry. It requires normal mobile airtime and cannot be deducted from free voice or data bundles.

What tasks can I perform via the USSD menu?

The USSD shortcode allows you to quickly view your available credit, current outstanding balance, and next installment due amount/date.

Can I pay my Game Store Card using USSD?

No, account payments cannot be completed directly through the USSD balance string. To pay your account online, use the Game Credit App, RCS Self-Service portal, Instant EFT, or pay in-store at any Game, Makro, Pick n Pay, or Checkers store.

What should I do if the Game USSD route does not work?

If USSD is down or failing, check your account balance for free via the Game Credit App, send a WhatsApp message to 060 020 0693, or call customer support on 0861 0022 33.