USSDCode.co.za respects your privacy and is committed to handling personal information responsibly, transparently and securely. This Privacy Policy explains what information we may collect when you use this website, how we may use it, and what choices you have regarding your personal information.
USSDCode.co.za is an informational website that helps South Africans find and understand USSD codes, mobile network shortcuts, airtime and data codes, banking USSD options, send-money codes, subscription cancellation information and related help guides. We are not a mobile network, bank, government department, regulator or financial service provider. Information on this website is provided for general guidance only, and users should always confirm sensitive information directly with the relevant official provider before acting.
By using this website, you agree to the terms of this Privacy Policy.
Personal information we may collect
We do not require you to create an account to browse USSDCode.co.za.
However, depending on how you use the website, we may collect limited personal information, including:
Names and contact details you voluntarily provide when contacting us through a form, email address or other communication channel.
Technical information such as your browser type, device type, IP address, approximate location, pages visited, referral source, time spent on the website and general usage behaviour.
Information collected through cookies, analytics tools or similar technologies that help us understand how visitors use the website.
Any information you choose to include when sending us a message, reporting an incorrect USSD code, asking a question or submitting feedback.
We do not ask users to submit banking PINs, online banking passwords, mobile banking credentials, card numbers, SASSA card PINs, one-time PINs, identity document copies or other highly sensitive personal details through this website. You should never send those details to us through a contact form or email.
How we use information
We may use information collected through this website to:
Operate, maintain and improve USSDCode.co.za.
Respond to messages, questions, corrections or feedback submitted by users.
Understand which pages are useful to visitors.
Improve website navigation, content quality and user experience.
Monitor website performance, security and technical errors.
Detect spam, abuse, suspicious activity or attempts to misuse the website.
Update, correct or expand our content where users report inaccurate or outdated information.
Comply with applicable legal, regulatory or administrative requirements.
We do not sell personal information.
Cookies and analytics
USSDCode.co.za may use cookies and similar technologies to help the website function properly, improve performance, understand visitor behaviour and measure content engagement.
Cookies are small files stored on your browser or device. They may help us remember basic preferences, measure website traffic, identify popular pages and improve the way the website works.
We may use analytics tools that collect aggregated or technical information about visits to the website. This may include information such as pages viewed, device type, browser type, referral source and approximate geographic location.
You can control or disable cookies through your browser settings. If you disable cookies, some parts of the website may not work as intended.
Advertising, affiliate links and third-party services
USSDCode.co.za may display advertising, sponsored placements or affiliate links from third-party networks or partners.
Third-party advertising or analytics providers may use cookies or similar technologies to show relevant ads, measure ad performance or understand how users interact with content. These third parties may collect information directly through your browser according to their own privacy policies.
We are not responsible for the privacy practices, content, security or data handling of third-party websites, mobile networks, banks, government portals, advertisers or external service providers linked from USSDCode.co.za.
When you click an external link, you leave USSDCode.co.za and should review the privacy policy and terms of that external website or service.
USSD codes, banking and sensitive actions
USSDCode.co.za publishes information about USSD codes and related services for convenience. Some USSD codes may connect you to mobile network, bank, payment, subscription, government or third-party service menus.
When using any USSD code, you are interacting with the relevant provider’s system, not with USSDCode.co.za. That provider may collect, process or store your information according to its own privacy policy, terms and security procedures.
You should never share your banking PIN, card PIN, mobile money PIN, one-time PIN, password or confidential personal information with anyone claiming to help you use a USSD code.
If a code asks for sensitive information and you are unsure whether it is legitimate, stop the session and contact the relevant provider directly using official contact details.
Information sharing
We may share limited information only where reasonably necessary, including with:
Website hosting providers, analytics providers, security tools, email or form service providers and other technical service providers that help us operate the website.
Professional advisers, legal representatives or authorities where required by law or necessary to protect our rights, users or website.
Third parties where you have given consent or where disclosure is reasonably necessary for the purpose for which the information was provided.
We do not intentionally share personal information for unrelated purposes.
Protection of personal information
We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration or destruction.
However, no website, email system, internet connection or electronic storage method is completely secure. For this reason, we cannot guarantee absolute security of information transmitted through the website.
Users should avoid sending sensitive information through contact forms or email unless it is necessary and appropriate.
Your privacy rights
South African privacy law recognises rights relating to personal information, including rights to know when personal information is collected, request access to personal information, request correction or deletion of certain personal information, and object to certain processing in appropriate circumstances. The Protection of Personal Information Act sets out conditions for lawful processing of personal information, and the Information Regulator is the independent body established under POPIA.
You may contact us to request access to, correction of or deletion of personal information that we hold about you, where applicable. POPIA also provides for requests to correct, delete or destroy personal information in certain circumstances.
Before responding to a privacy-related request, we may need to verify your identity to make sure we do not disclose information to the wrong person.
If you believe your personal information has been handled unlawfully, you may also contact the Information Regulator. The Information Regulator provides a complaints process for POPIA-related complaints.
Data retention
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, unless a longer retention period is required or permitted by law.
For example, messages sent through a contact form may be kept for a reasonable period so we can respond, keep a record of the communication, prevent abuse or improve the website.
Technical and analytics information may be retained in aggregated or anonymised form for reporting, website improvement and performance monitoring.
Children’s privacy
USSDCode.co.za is intended for general informational use and is not directed specifically at children.
We do not knowingly collect personal information from children. If a parent or guardian believes that a child has submitted personal information to us, they may contact us and request that the information be removed, where appropriate.
External links
This website may link to external websites, including mobile network pages, bank pages, government websites, app stores, support pages and other third-party resources.
External websites are not controlled by USSDCode.co.za. We are not responsible for their privacy policies, security practices, content accuracy or how they collect and use personal information.
Always check that you are on the official website or using the official contact channel before entering personal or financial information.
Accuracy of information
We aim to keep information on USSDCode.co.za accurate and useful, but USSD codes, menu options, fees, limits, service availability and provider processes may change without notice.
If you notice incorrect or outdated information, you may contact us so we can review and update the relevant page where necessary.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, legal obligations or privacy practices.
The updated version will be published on this page. Continued use of USSDCode.co.za after changes are published means you accept the updated Privacy Policy.
Contact us
For privacy questions, correction requests, content concerns or general enquiries, please contact us through the contact page on USSDCode.co.za.
When contacting us about personal information, please provide enough detail for us to understand and respond to your request, but do not send passwords, PINs, one-time PINs, banking credentials or unnecessary sensitive information.